Returns Policy
Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Eligibility
- Items must be returned within 5 days of delivery.
- Items must be unused, unworn, and in their original packaging.
- Sale items are final sale and cannot be returned.
How to Start a Return
- Email us at support@vianeystore.com with your order number and reason for return.
- We'll send you a return authorization and return instructions.
- Pack your item securely and either attach the return label or bring it to our East Tulsa location.
- If mailing, drop off the package at your nearest shipping location.
Local Drop-Off Option
Prefer to return in person? You're welcome to drop off your return at our location in East Tulsa, OK. Please email us at support@vianeystore.com to arrange your drop-off.
Refunds
Once we receive and inspect your return, we'll notify you of the approval. Approved refunds will be issued as store credit. If you use our prepaid return label, a $7.00 return shipping fee will be deducted from your store credit. Local drop-offs are not subject to this fee.
Exchanges
If you'd like to exchange an item for a different size or color, please contact us and we'll do our best to accommodate your request.
Questions?
Contact us at support@vianeystore.com — we're happy to help!